provacy policy
Planmetry processes personal data in accordance with this Privacy Policy and applicable data protection legislation. This Privacy Policy may be updated as our business or applicable laws change, so please check back from time to time.
Controller
Planmetry Oy
Kampinkuja 2, 00100, Helsinki
Puh: 040 132 5612
Email: info@planmetry.com
Company ID: FI33458579
Person in charge of the register: Mikko Hirvonen
What personal data is collected
Planmetry collects and processes personal data mainly about the following users.
All users:
● First Name, Last Name
● Phone Number
● Email Address
● Field of activity, job description
● Messages sent by the user from the site (message content and header information)
● Event history
For business customers registered with the Service, in addition to the above:
● Full address and billing information of the company
For what purposes and on what grounds personal data are collected
Planmetry collects, stores and processes personal data of users of its services for predefined purposes. This ensures that there is always at least one lawful ground for processing. The main purposes and processing grounds are:
Delivery of Planmetry's services via the Internet and customer relationship management
Use of the Planmetry service requires registration, entering into a user agreement, accepting the terms of use, creating user IDs and identifying the user at the time of login. Planmetry processes personal data in particular for the provision and delivery of its services and for the performance of contractual obligations.
This also includes normal customer and user management, customer support and communication, billing, collection and feedback handling.
For these, the legitimate grounds for processing personal data are, in particular, the contract between Planmetry and the user (including the preparatory activities for the contract) and the legitimate interest.
Marketing and customer communication
Planmetry may also process users' personal data for the purposes of customer communications and notifications regarding the Service. Planmetry may also conduct customer satisfaction and market surveys or other similar surveys. Planmetry may also process personal data for the purposes of direct marketing, personalisation of advertising and content, and customer or user segmentation.
On the basis of its legitimate interest, Planmetry may also send electronic direct marketing to users. Where required by applicable law, Planmetry will request prior consent. However, the consent given may be withdrawn by the user at any time. However, even if consent is not required, the user can always opt-out of direct marketing directed at him/her.
Planmetry may also use the services of third parties to carry out marketing and customer communications. ACustomer testimonials or stories may be published with prior consent. For these, the legitimate grounds for processing personal data are in particular the legitimate interest of Planmetry and, where applicable, the consent of the individual.
Service analysis and business development
Planmetry is constantly striving to improve its services. This requires analysing and monitoring the use of its services. Planmetry also processes personal data to analyse the use of the service, improve quality, diagnose and solve technical problems and ensure data security.
n this respect, the legitimate ground for processing personal data is in particular the legitimate interest of Planmetry.
Fulfilment of legal obligations and other legal grounds
Planmetry may also process personal data to comply with legal obligations or for other legal purposes (e.g. accounting, taxation, misconduct investigations, legal claims and actions).
In this respect, the legitimate ground for processing personal data is, in particular, the fulfilment of legal obligations and Planmetry's legitimate interest.
Mandatory provision of personal data
In particular, the provision of personal data is a condition for the conclusion of a contract and the use of the service. In other words, the user cannot use the service unless he provides the personal data required to create a user account, such as name and e-mail address. For potential users, the provision of personal data is largely voluntary. However, incomplete information may affect how Planmetry can handle, for example, a request to contact you.
Regular sources of information
Planmetry obtains personal data about users of its services mainly from the users themselves, including during registration, messages sent via web forms, email, telephone, social media services, contracts, customer meetings and other situations where the customer discloses their data.
Processors, disclosures and confidentiality of personal data
Personal data is processed by Planmetry's staff and subcontractors for the purposes set out in this Privacy Policy in the performance of their duties. The data is maintained on servers of an external service provider, which is accessible not only to Planmetry's staff but also to the service provider's staff. Planmetry may also use subcontractors for purposes such as email marketing, cloud storage services, financial management and billing. Subcontractors are Planmetry's contractual partners and are not entitled to use Planmetry's personal data for purposes other than for Planmetry's benefit. All subcontractors are bound by confidentiality.
Otherwise, Planmetry may disclose personal data if required to do so by law, by a court or competent authority, in response to or in preparation for legal process, or if the individual has consented to the disclosure. Planmetry may also disclose personal data if the person is involved in a company or business transaction or other business or corporate arrangement.
Possible transfers of personal data outside the EU
Personal data may be transferred outside the EU, in particular if the service provider used by Planmetry to store and process the data is located in a country outside the EU. However, Planmetry will always ensure that the transfer of personal data outside the EU takes place with adequate safeguards as required by data protection legislation, for example by transferring the data to a country with adequate data protection approved by the EU Commission or by entering into a model contract for the transfer of personal data published by the EU Commission.
How personal data is stored and protected
The communication between Planmetry.com and the customer is encrypted using SSL encryption. Personal data is stored almost exclusively in electronic form and is protected in accordance with industry standards. Access to personal data is restricted by access rights. Planmetry treats personal data as confidential and does not use or disclose the data other than as described in this Privacy Policy. Planmetry's physical premises are also highly secure and locked.
User rights
Managing user data on the service
Users can log in to the service and, in some cases, view and possibly update or change their own information.
Withdrawal of consent
Where Planmetry processes data on the basis of consent, the user may withdraw consent at any time by giving notice, for example by contacting us using the contact details above.
Access to data and submission of requests for verification
The User has the right to obtain confirmation from Planmetry as to whether it processes personal data concerning the User and to know what personal data it processes concerning the User. In addition, the User has the right to receive additional information on the grounds for processing his/her personal data.
The right to have errors corrected
You have the right to request that Planmetry correct any personal data concerning you that is inaccurate, outdated or otherwise incomplete.
The right to prohibit direct marketing
Even if Planmetry does not process personal data for direct marketing purposes on the basis of consent, you may at any time object to the processing of your personal data for direct marketing purposes, for example by contacting us using the contact details mentioned above or possibly managing settings via user account interface when logged in the application.
Right to object to processing
Where Planmetry processes personal data on the basis of public interest or legitimate interest, the user has the right to object to the processing of personal data concerning him/her, unless there is an overriding reason for the processing which overrides the user's rights or the processing is necessary for the exercise of a legal claim.
Right to restrict processing
In certain circumstances, the user has the right to request that Planmetry restrict the processing of personal data relating to him/her.
Right to data portability
If Planmetry has processed the data on the basis of consent or for the performance of a contract, the user has the right to receive the data he or she has provided electronically in a commonly used electronic format in order to transfer the data to another service provider.
How to implement the above user rights
The user can exercise the rights described above by contacting Planmetry using the contact details mentioned above. At the same time, Planmetry shall use reasonable means to verify your identity. If the user considers that the processing of this personal data is not in accordance with the law, the user may lodge a complaint with the competent supervisory authority (Office of the Data Protection Ombudsman).
Data retention period
As a general rule, Planmetry retains the personal data of users:
On the online service for two years from the last login and in the email archive for seven years. Planmetry will not otherwise retain personal data for longer than is necessary for the purposes for which it is used or as required by contract or law. Personal data may also be deleted in the event that an individual withdraws consent or requests the deletion of their data (and we have no other lawful basis for processing). Data retention periods may also be governed by law (e.g. accounting) and the expiry of time limits for bringing legal claims (e.g. time limits for bringing legal action).
For more information
For more information about our customer privacy and security policy, please contact info@planmetry.com
Planmetry Oy reserves the right to make changes to this information, however, by informing customers. This description was originally written in Finnish. The language versions of the website are translated, and in potentially unclear cases, the Finnish version is always the most valid. The Finnish version can be found from https://planmetry.fi
